Supporting our enterprises
supports our recovery
Donations and Frequently Asked Questions
Every item donated helps fund second chances and programs for the men at John Volken Academy.
You can drop off donations at our location Monday through Saturday, 9 AM–5 PM. No appointment is needed. You can notify our team inside the store and they will be happy to assist you. You may also follow the signs directing you to the back of the warehouse.
Yes! To schedule a pickup, please email photos of the items to utthrift@volken.org along with your address and phone number. Our team will reach out to arrange a convenient time.
We accept gently-used or new clothing, shoes, household goods, decor, furniture, electronics, working appliances, exercise equipment, rugs, tools, books, toys, and sporting goods.
We are unable to accept hazardous materials, chemicals, paint, baby furniture, medical supplies or equipment, used mattresses, damaged, stained, or torn items.
Yes! We offer local delivery for a $50 fee.
Yes! All donations are tax-deductible. We’re happy to provide you with a receipt upon request.
Pickups are scheduled in advance, but we’ll do our best to work with your timeline.
Yes, our team can help with standard household pickups. For oversized or specialty items, please mention this when you contact us.
Absolutely — our staff and students will gladly assist you when you arrive.
Your donations are sold at Academy Thrift, where proceeds support John Volken Academy, a multi-year residential program helping men overcome addiction, crime, and homelessness.
All sales are final since proceeds directly support our program.
Yes, whenever possible we recycle textiles, metals, and other materials to reduce waste.
Please contact us at utthrift@volken.org to learn about volunteer opportunities.
Every purchase and donation helps fund John Volken Academy — giving men a second chance through life skills training, work experience, and personal growth.